Policies and Procedures
Reservation Requests
Who Can Make a Reservation- LDS and BYU Officials are the only family groups allowed to make a reservation at Spring Haven. Any other family groups, including groups with children or youth, cannot make a reservation for Spring Haven. YSA groups and BYU departments are welcome to make reservations at Spring Haven.
Reservation requests can be made before your reservation based on the type of reservation you are planning to book. Due to high scheduling demands, advance online requests may be submitted beginning at 7:00 a.m. on the first business day of the month you are eligible to make your reservation request. Requests that are submitted before the dates are open will not be considered.
| Reservation Type | Reservations Available |
| Day | 12 months prior |
| Evening | 12 months prior |
| Overnight | 12 months prior |
If you have specific dates that you would like us to check for availability, please call or fill out our Online Reservation Request and we will get back to you with both the availability, cost, and a contract.
Please note that the online reservation request form or a verbal acknowledgment of availability does not guarantee reservation dates or a reservation. Reservations for July are available only for LDS General Authorities until March of that year, after which any other eligible group may book the remaining July vacancies.
After receiving a request for reservation dates, we will check availability. If we do have availability, we will reach out to you with a contract that includes date(s) and rates for those dates.
After receiving a contract, you'll have one week to review it. If you would like to move forward with a reservation for your event, you will need to pay the $100 non-refundable booking fee and return the signed contract.
After payment is received, a reservation will be made and your event will be confirmed.
Payment Schedule
The required payment for your reservation at Spring Haven is as follows:
| Time of Booking **unless within 30 Days | $100 Non-Refundable Booking Fee |
| 30 Days Prior to Event | Full Payment Due |
Cancellation Policy
Should you need to cancel your reservation after booking, your group will be subject to the following cancellation fees:
| Date | Cancellation Fee |
| Time of Booking to 30 Days Prior to Event | Group forfeits $100 non-refundable booking fee |
| Within 30 Days of Reservation | Group forfeits entire cost |
Additional Booking Information
Weddings - Weddings, wedding receptions, wedding dinners and luncheons, and any other activity associated with a wedding are not allowed at the Facilities.
Participant Fees - Please contact Spring Haven Scheduling before booking an event where participants will be charged a fee to verify that it falls under a sanctioned event.
What to Bring
Microphone and Speaker - Unfortunately, Spring Haven is not equipped with a microphone system. If you would like to use a microphone, then please bring your own. BYU students, faculty and staff can check out microphones and other equipment from the library here.
Bedding for Additional People - Spring Haven has beds for up to 44 people, the layout of the beds and bedrooms can be found here. Please bring sleeping bags and/or mattresses if you have more than 44 people staying overnight.
Available Amenities
Parking - Parking is limited at Spring Haven to about 30 spots, carpooling is recommended for larger groups. Please park in the designated parking areas. Please do not park on the lawn, in front of the dumpster, or in a way that blocks the driveway.
Occupancy - Spring Haven has an occupancy limit of 120, with up to 80 people staying overnight.
Wifi - Wifi is available in the building. Please ask the employee checking you in for the password.
Sound System - There is a sound system that can play Sirius XM, CDs, and sound from Apple devices. The controls are found in the bottom cupboard in the room right after the garage.
Other Information
Things to Leave at Home - Firearms, archery, off-road vehicles are not permitted at the lodge.
Participant Fees - Please contact Lodge Scheduling before booking an event where participants will be charged a fee to verify that it falls under a sanctioned event.
Catering - If you would like catering during your stay, you are welcome to work with caterers that BYU has approved. A list of approved caterers can be found at https://purchasing.byu.edu/approved-caterers.
Check In
A member of our staff will be present to complete your check-in. We will seek out the reservation contact and a few other adults to guide you through check-in. One set of physical keys will be given to the reservation contact. The staff member will go over some Spring Haven rules and give a brief tour to show important locations throughout the building.
Setting Up
Furniture - Feel free to move the furniture around the main floor as best suits your event, as long as it is returned to its original location. The only exceptions are the piano, beds and TV, which aren't to be moved. Please be careful to avoid scratching the wood floors as you move the furniture.
Chairs and Tables - Spring Haven has chairs and tables in the garage. They may be used in the lodge and outside on the driveway, provided they aren't left out in inclement weather. Please store the chairs and tables in the garage when finished.
Decorations - Please take into consideration how decorations will impact the facilities. Tape is not to be used on painted or varnished surfaces, and nothing should be hung from light fixtures or the sprinkler pipes.
Fire Safety - The only flames permitted are charcoal in the barbecue grill and gas fire pits or grills that guests bring. Candles, fireworks, and any other combustible are not permitted. Evacuate the building and call 911 if the fire alarm or CO alarm goes off.
Creek and Pond - Fishing, swimming, and dumping materials into the creek and pond are prohibited. Please avoid disrupting the swans.
General BYU Policies
General Standards - Events must be consistent with and not disparage in any way the ideals and principles of The Church of Jesus Christ of Latter-day Saints. All visitors at the Facilities must abide by high standards of moral character, honesty, clean language, respect for personal and property rights, obeying the law, and general taste and decency.
Dress and Grooming - The dress and grooming of both men and women should always be modest, neat, and clean.
Prohibited Substances - The following substances are prohibited at the Facilities: alcohol, tobacco (including smoking), electronic cigarettes, vaping, coffee, tea, and all illegal substances.
Sexual Harassment - Brigham Young University is committed to creating and maintaining a safe and respectful environment for the campus community free of sexual harassment, sexual violence, domestic violence, dating violence, or stalking ("Sexual Harassment"). Sexual Harassment is strictly prohibited at the Facilities. BYU reserves the right to take whatever action may be needed to prevent, investigate, correct, and discipline Sexual Harassment at the Facilities. Group will report to BYU when it becomes aware of any incident of Sexual Harassment at the Facilities during the Event and will cooperate with BYU in any investigation and action that BYU, in its sole discretion, will determine to undertake with regard to the reported incident. Find BYU's complete Sexual Harassment Policy here.
Animals - Pets and other animals are not permitted at the Facilities, except for service animals in accordance with federal and state law. An emotional support animal does not qualify as a service animal.
Explosives and Weapons - Explosives, fireworks, firearms, and other weapons or dangerous items (as determined by BYU) are prohibited at the Facilities
Checkout
Groups are asked to complete Spring Haven’s cleaning protocol by the listed check-out time. A staff member will be there to ensure that you’ve completed the tasks listed.